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Slots Heaven

Slots Heaven is a Playtech online casino launched in 2013 that is part of the larger Mansion Group (other sites in the group include casino.com). There is an outstanding selection of high quality games on offer, with extensive ranges of both slots and table games, and games are clearly categorised so that finding a particular game title or style is very quick. The straightforward signup offer gives good value and most players should be able to claim the full bonus amount.  

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Slots Heaven Rating

  • Slots

    More than 300 online slots from Microgaming covering all popular categories

    Very good
  • Bonuses and promotions

    Bonuses and promotions

    Very good
  • Mobile

    mobile casino available with reduced game selection but wide device compatibility, including native iOS and Android apps

    Very good
  • Customer support

    Excellent, round the clock support with multiple language options

    Excellent
  • • Banking

    Very comprehensive facilities with excellent options for Canadian players including Instadebit

    Excellent

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Welcome Bonus

Bonus Breakdown – New players at Slots Heaven receive a 100% match on their first deposit up to $400 as a signup bonus. To claim the full Welcome Bonus, you need to deposit $200 and this will grow your bankroll to $600, after which you have thirty days to clear the bonus. Once you’ve met the playthrough requirements, winnings from your bonus can be cashed out, provided this is done in a single withdrawal.

Wagering Requirements – There is a 40x wagering requirement attached to the Slots Heaven Welcome Bonus, which is about average for the industry and most of the sites that we list here. Different games make different contributions to the playthrough, with slots at a rate of 1:1:

  • 100% – online slots, scratch cards
  • 25% – roulette, Casino Hold’em, Pai Gow, Red Dog
  • 20% – video poker, craps, baccarat, blackjack (except pontoon and switch)
  • 5% – blackjack pontoon and switch

Bonus bottom line – The Welcome Bonus at Slots Heaven is a straightforward sign up offer that is accessible and most players should be able to claim the full bonus amount. The wagering requirement is not too demanding, with the good news for players of games other than slots being that most table games make a reasonable contribution to the playthrough, unlike some comparable sites where games like blackjack and roulette do not help you to clear the bonus.

Games

With one of the best collections of Playtech slots and casino games of all the sites we recommend, Slots Heaven caters extremely well for all playing tastes and there is good variety in the game offerings. All games can be played either via casino download or in Instant Play with no download required, and most can also be played for free in practice mode (although for the majority of games, this option is only available once you have set up an account).

Slots – Your favourite Playtech slots are easy to find because games are usefully categorised – Classic, 5-10 line, 15-20 line, 25+ lines, etc. – and the extensive range includes:

  • classic 3-reel slot machines, like Safe Cracker, Magic Slots, Rock ’n’ Roller
  • multi-spin slots, including Ocean Princess, Ugga Bugga, Triple Profits
  • Playtech themed video slots, such as The Six Million Dollar Man, Kong, The Mummy, Little Britain, Rocky, The Flintstones
  • popular Playtech video slots, like Gold Rally, White King, Piggies and the Wolf, Great Blue, Esmerelda, Chinese Kitchen, Cops and Bandits, Santa Surprise
  • an extensive range of games from the Marvel Mystery Progressive Jackpot Network, such as Blade, Ghost Rider, X-Men, The Avengers, Iron Man 2, Wolverine, The Incredible Hulk
  • DC Super Heroes progressive jackpot games, including Batman and Catwoman Cash, Batman and the Joker Jewels
  • other big name Playtech progressive jackpot slots, like Beach Life, Gladiator, Monty Python’s Spamalot, Frankie Dettoris Magic Seven

Table games – The selection of table games is also extensive, with good variety in all categories. Players can choose from 12 different roulette games (including European, French and American), 10 different versions of blackjack (including Surrender, Switch and Pontoon) as well as craps and baccarat. There are also 15 different video poker games, including JoB, Aces & Faces and Deuces Wild, in addition to arcade games and keno.

Live dealer – If you prefer live dealer games, there is also good variety here. You can play baccarat, roulette, blackjack and Casino Hold’em all streamed in real time and dealt by live dealers in a purpose-built studio.

Mobile

The Slots Heaven mobile casino is currently in the development phase, but is expected to be online soon. Following the mobile casino link on the site will direct you to the Casino.com mobile casino, another site within the same group.

Promotions

There are both seasonal and ongoing promotions available for regular players at Slots Heaven, as well as a Loyalty scheme and VIP program.

Seasonal promos – In the Super 17 promotion, for instance, to celebrate the New Year players have the chance every week to win $2017. You get a ticket in the prize draw simply by making a deposit and playing one of 17 designated slots during each week the promotion is running.

Ongoing promos – Other year round promotions include RED or BLACK, where every Wednesday you can choose one of two different re-load casino bonuses. If you opt for RED, any deposit gives you a 100% match bonus (up to $400) with a 40x wagering requirement, while choosing BLACK gives you a 50% match with a 20x playthrough (again, up to $400).

VIP – The Loyalty Points scheme is another way regular players are rewarded. These are earned at a rate of 1 point for every $20 wagered on slots ($40 for progressive jackpot games), and can then be exchanged for cash. The rate at which they can be exchanged varies depending on which of the five levels you have attained –  Bronze, Silver, Gold, VIP or VIP Elite – and the higher your status, the better return you get.

For those who manage to achieve VIP or VIP Elite status, there are other additional rewards on offer, such as faster withdrawal times and enhanced limits, a dedicated account manager, exclusive bonuses and gifts.

Customer Support

  • 24/7 Telephone support: +350 200 69061
  • 24/7 Email: from a form on the Contacts page
  • Extensive FAQ pages

Banking

Accounts at Slots Heaven can be operated in CAD$ and there is a good range of accessible payment methods available.

For Canadian players, Instadebit is likely to be the most familiar and convenient. In addition, Skrill, Neteller and EcoPayz e-wallets can be used, along with EntroPay virtual Visa cards and PaySafe Card pre-paid cards. Visa and MasterCard credit and debit cards are also accepted, along with direct bank transfer.

Funds are instantly credited to your account using all of these methods, and there is a minimum deposit level of $15-$20, depending on the method used. There are no fees attached to any of these payment methods.

Withdrawal requests are usually processed within 3 working days, although there is likely to be additional processing time on top using some methods (such as credit/debit cards and direct bank transfer). There is also a monthly withdrawal limit of $15,000 for players with Bronze, Silver or Gold loyalty status, although this is increased to $30,000 for VIPs.

Conclusion

Slots Heaven is a popular site with Canadian slots players because it offers an uncomplicated gaming experience where the emphasis is on high quality games. There is good variety, both in the slots and table games offerings, and this will only be enhanced by the forthcoming addition of a mobile casino. The Welcome Bonus is simple and gives good value, while the 40x playthrough will give most payers the opportunity to clear the bonus. Overall, a site that we are very pleased to recommend.

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