Roxy Palace

Roxy Palace casino is yet another Microgaming-powered online casino that is vying for the attention of Canadian slot players. Whilst it’s licenced and operated from the EU, it offers Canadian players a service well-suited to play with our currency and the promise of some very tasty slots action too. With the word ‘palace’ in its name we were expecting a more sumptuous-looking site on arrival (what, no red carpet?), but it’s still a neat-looking place and its list of ‘Most Popular’ games certainly showed a bias to some of our favourite slots which set the tone for a good time. How good a time? Read on and we’ll do into the detail.

Visit Roxy Palace
  • Website: ca.roxypalace.com
  • Software:
  • Active since: 2002
  • Support: Online Contact Form
  • Payment method:

Roxy Palace Rating

  • Slots

    Excellent

    Roxy Palace has hundreds of amazing slots from the best software providers in the business

  • Bonuses and Promotio

    Very good

    The promotions they run are good but could use a bit more variety.

  • Mobile

    Excellent

    The mobile site is compatible with Apple and Android devices and can be accessed directly through the browser or dedicated app.

  • Customer Support

    Excellent

    This casino support boasts live chat, telephone, and email ticketing options.

  • Banking

    Very good

    Roxy Palace has a good list of deposit options, but is somewhat limited in the withdrawals department.

Total rating:

Excellent

Slots

Microgaming software – As we mentioned above, just a glance at the list of most popular games on Roxy Palace’s home page got our gaming juices flowing, since Thunderstruck 2, Immortal Romance, and Mega Moolah were all present and correct as just three choices from this hit list of players’ favourites. Of the sixteen games listed, fourteen were absolutely choice online slots, so Roxy Palace Casino seems to know how to please slot players. And, believe us, the slots on that list are only the tip of the iceberg here – there are simply hundreds of choices to enjoy here, all from the fertile imagination and coding genius of Microgaming.

Game Search Filters – With so many great online slots to choose from, it was good to see that Roxy Palace has provided some search tools to help you zero in on games that suit your preferences, letting you filter according to game type, number of reels and paylines/ ways to win. We liked this very much since it’s a helpful way to find new games to try if you’ve been around the block a bit, or test drive the most popular slots if you’re new to the whole online slots malarkey.

Progressive jackpots – We can’t review the slots experience at any online casino without noting the pool of progressive jackpot games players can dive into, and at Roxy Palace it’s deep! Fifteen very fine progressive jackpots are on offer, with millionaire-maker Mega Moolah the star attraction, supported by a cast of equally tasty titles such as Cash Splash and Fruit Fiesta for some very rich pickings.

Bonuses and promotions

Welcome Bonus – Like all the best online casinos, Roxy Palace welcome new players with a match bonus offer to increase their spending power. The offer at time of review had a headline of $350 in bonus cash to earn by the following mechanism:

  • First deposit matched 100% up to $150
  • Second deposit matched 25% up to $200

Bonus Conditions – Clearly not every player has deep enough pockets to deposit the $950 you’d need to attract the maximum wad of welcome bonus cash, but a minimum deposit of $20 gets you into this promotion, so simply committing $40 will net you an extra $25 to play with, which isn’t to be sneezed at. What does give us more of a tickly nose is the wagering requirement at Roxy Palace. Set at 50x the bonus, this is less competitive than many rival online casinos and a little higher than we’d like to see. It isn’t a deal-breaker by any means, but there are better Welcome Bonus promotions out there if such things are a high priority for you when shortlisting which online casinos to play.

Other promotions – Beyond its Welcome Bonus, Roxy Palace casino offers its members occasional seasonal promotions and a traditional loyalty points scheme too. These are nice to have, but we didn’t note anything remarkable about these extra promotions and, if we are to be honest, we have seen more imaginative ways to reward customer loyalty from rivals such as CasinoRoom.

Mobile

Platform – A good mobile casino product is becoming increasingly important to Canadian players, and Roxy Palace’s choice of Microgaming to power its gaming means it has one of the best to offer its players. Wide support of mobile devices is provided through its selected games working in handset and tablet browsers, but iOS and Android users can also opt for Roxy Palace Casino’s native apps downloadable from the Apple App Store or Google Play.

The choice of games at Roxy Palace’s mobile casino isn’t quite as broad as its desktop option, but you certainly won’t be disappointed. Microgaming’s best online slots have all had the mobile treatment, so Avalon, Games of Thrones and Break Da Bank Again (to name just three big names) all make an appearance, plus you can make a play for Mega Moolah’s million dollar progressive jackpot with your mobile too.

Also worth noting is that a Roxy Palace player account works across all its products, so with a single sign-up process you can enjoy its desktop and mobile casino with the same account and eligibility for the same promotions no matter where the urge to spin some slots grabs you.

Customer support

  • Freephone: 1 855-338+1464
  • Live Chat
  • Email: via online form on site
  • 24/7 cover

Banking

Methods – With a Canadian-specific version of its casino site, it’s little surprise that Roxy Palace has a suite of banking options to manage your player account that all handle CAD deposits and withdrawal easily. Usual credit / debit card options are joined by pre-payment and e-wallet services including InstaDebit which is a popular choice amongst Canadian online slot fans.

Conditions – Withdrawal times for winnings is dependent on which payment service you opt for (e-wallets being favoured for speed over traditional bankcards), but Roxy Palace also apply a 48 hour ‘pending cycle’ before withdrawal requests are processed. This waiting time is double some casinos’ terms, but in our opinion it isn’t something that should trouble players.

Verdict

Roxy Palace doesn’t stand head and shoulders above rival online casinos we’ve reviewed. However, it certainly makes the grade as one we can thoroughly recommend. It combines rock-solid, dependable service for Canadian players with a fantastic choice of games that can be played through download, Instant Play or mobile casino options. Amongst that choice of games, the overwhelming majority are very compelling online slots that would keep even the pickiest player happy for session after session after session. Add that all up, and it’s a recipe for online casino satisfaction in our book and Roxy Palace should definitely be on your radar as a place to indulge your passion for some serious slot entertainment.

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